Any data I collect from you will be stored and used under the guidelines of the Data Protection Act 2018, and by making contact you are consenting to my use of your data so please familiarise yourself with the information provided. 

I am registered with the Information Commissioner’s Office (ICO) ico.org.uk/your-data-matters/ and this policy refers to my collection, use and storage of your data, and your rights. 

On initial contact, I will require identifiable information for the purpose of communication, which will include your name, telephone number and email address. 

If we are to work together, I will also ask you to complete a registration form which will include providing your home address, your goals for our work together, GP details and any medication you are taking. Documents will be held either in a locked cabinet or stored electronically in a password protected file.

Emails, calls and texts which exist on electronic devices are all password protected. Pseudonymised attendance records and brief session notes (kept where required for the purposes of supervision, and invoicing) are stored electronically. 

I bank with Revolut, and my online work is conducted on Doxy./MS Teams/WhatsApp Any collection of data by these companies is subject to their own privacy policies.

Under normal circumstances, your details will not be shared with anyone without your knowledge and consent and will be destroyed three years after our work ends. The only circumstance which may be an exception to this would be where I considered that you or another party were at risk of serious harm, or if I am required by law, a professional membership body such as the The UK Council for Psychotherapy (UKCP) the ICO or my insurance company to do so.

DATA PROTECTION COMPLAINTS 

If you have a concern about how I handle your personal information, I want to hear from you.

• How to raise a concern:  You can contact me by emailing broadstherapy@gmail.com. Please describe your concern as clearly as you can, and include any relevant dates or details. 
• What happens next: I will acknowledge your complaint within 30 days of receiving it. I will then look into your concern and respond to you without undue delay. If you remain dissatisfied If you are not satisfied with my response, you have the right to make a complaint to the Information Commissioner’s Office (ICO) at ico.org.uk or by following this link or by calling 0303 123 1113.